Chena Hot Springs Reviews

Natural Geothermal Hot Springs: The resort features a large 100x80 natural hot spring pool rich in therapeutic minerals, providing a unique relaxation experience year-round in Alaska's wilderness.

Eco-Friendly and Sustainable Operations: Powered by geothermal energy, the resort heats its facilities and greenhouses sustainably. It emphasizes low-impact construction, high energy efficiency, waste management innovations, and uses organic products to protect nature.

Diverse Accommodation Options: Over 80 rooms including family suites, cabins, yurts, and camping options are available to suit different preferences.

Aurora Viewing Opportunities: Guests can enjoy spectacular northern lights views from the resort’s location 60 miles northeast of Fairbanks.

Additional Amenities: Outdoor chlorinated geothermal hot tubs with jets for more intense soaking experiences; indoor saltwater pools heated to comfortable temperatures; spa services offering various massage therapies such as reflexology and deep tissue massages; locker rooms for guest convenience (though noted as somewhat dated).

Unique Attractions: The world’s only ice museum maintained by geothermal technology is located on-site. There are also tours showcasing renewable energy use including greenhouse tours where fresh produce is grown for the restaurant.

Therapeutic Healing Experience: Mineral-rich waters provide natural healing benefits that have been recognized since their discovery in 1905 by gold miners seeking relief from ailments like rheumatism.

Year-Round Destination with Adventure & Relaxation Blend: Whether visiting in winter or summer, guests can engage in activities such as dog sledding, hiking, mountain biking or simply relax soaking in warm springs while enjoying pristine Alaskan nature.

Sustainability Commitment Enhances Guest Experience: The integration of renewable energy not only reduces environmental impact but also enriches visitor engagement through educational tours about green technologies used at the resort.

Family Friendly & Inclusive Pricing Structure: Admission fees are reasonable with free access for children under five years old. Hotel guests receive towel service included at no extra cost along with unlimited hot spring access during overnight stays.

Natural Beauty and Unique Experience: The hot springs offer a relaxing experience with crystal-clear water and soft pebble bottoms, providing comfort while walking in the springs. Visitors enjoy sitting in warm water even during snow or extremely cold temperatures (-40 degrees), which is a unique attraction.

Additional Attractions: The resort features an ice museum, dog kennels, aurora tours, and other activities that enhance the visitor experience beyond just the hot springs.

Dining Options: There is a restaurant and bar with extensive menus offering good food quality according to some visitors. Shuttle services are available for convenience.

Amenities: Free WiFi, free parking, breakfast options, and friendly bartenders have been positively noted by travelers.

Facility Maintenance Issues: Several reviews mention outdated facilities needing serious updates. Rooms can be dusty or dirty with unpleasant odors like mothballs or mustiness. Bathrooms have been reported as unclean at times.

Poor Cleanliness in Common Areas: Lockers, swimming pools, restrooms were described as unsanitary by some guests. Entrance areas to the springs can be slippery and crowded making access difficult or unsafe.

Service Problems: Staff professionalism has been criticized; employees were sometimes dismissive or unfriendly. Long wait times for dining service (up to multiple hours) have frustrated guests due to understaffing issues.

Limited Dining Choices: Only one main restaurant is available on-site aside from vending machines which limits food options for visitors especially during busy times when service delays occur.